There is nothing more heart dropping as a homeowner than realizing that there is something wrong with your roof. When something goes wrong overhead, you know you can be in for a headache. Below you will find a few questions you want to ask your potential roofing contractor.
Are you licensed and insured?
This is the first question you should always ask a prospective roofer. You want to see a company name, business address, and a license they have.
Check with the Arizona ROC website to insure they are insured and licensed and in compliance with states codes and laws.
Check if they have any convictions and make sure that license is still valid. Insurance is an absolute necessity. You want to make sure at the bare minimum, your prospective roofer has liability insurance. This protects your property if there is any damage done by your roofer. It also protects against injury.
How long have you been in business?
Experience is another important piece of information to know. Everyone starts somewhere, but this is often not a task you want to leave up to a beginner, even if it means you save a few dollars in the process.
Can I see some customer feedback?
It is always worth a quick Google check as well. If your future roofer has a business, it will likely have a business page. Check for reviews and comments. Check all social media platforms, social media is becoming the hot spot for all reviews, good and bad.
The roofing industry is listed in the Better Business Bureau’s top 10 most complained about services. It is important to keep in mind that people rarely report on their positive experiences, so one bad review in a bunch of 4 or 5-star ratings is likely not anything to be concerned with.
However, ask! Your prospective roofer might also have a good resource for you to check for their reviews, or maybe locations for you to drive by to see if you approve of the quality of their work.
At the end of the day, it is your decision. But, if we can help in anyway to make sure you know some of the easy ways to help make that decision, we will. There are always companies that will go under and try to hide behind another name to try and fool the blind eye. So, always do your research and ask questions.
Happy Roof Shopping!